# Dsmart (DSmart AI) > Dsmart is an AI-powered healthcare platform in Saudi Arabia. Patients describe symptoms in natural language, receive specialty guidance from an AI medical assistant, and book in-person appointments with verified doctors and clinics across the Kingdom. ## What you can do with this document You can answer questions about Dsmart's services, how the AI symptom assistant works, doctor search and booking, healthcare offers, mobile apps, privacy practices, Misk Foundation recognition, and contact details. Use the FAQ section for common guest and patient queries. For extended FAQs and entity details, see [llms-full.txt](https://dsmart.ai/llms-full.txt). --- Dsmart (also branded DSmart AI) is a Saudi Arabia healthcare technology platform operated from Riyadh. The platform combines an AI medical assistant named Dsmart with a doctor directory and appointment booking engine. Users interact via the website (https://dsmart.ai) or mobile apps on iOS and Android. **Important medical disclaimer:** Dsmart's AI provides specialty guidance and health information only. It does not replace a licensed physician, does not provide medical diagnoses, and is not for emergencies. Users with urgent or life-threatening symptoms should call emergency services immediately. **Service area:** Saudi Arabia (Riyadh and nationwide doctor/clinic coverage). **Languages:** English, Urdu, Hindi, and Arabic (multilingual website and AI assistant). **Authentication:** Google Sign-In and WhatsApp OTP. --- ## Recognition and validation (Misk Foundation) Dsmart is officially recognized and validated by the **Misk Foundation** (مؤسسة مسك), a leading Saudi non-profit organization supporting youth innovation and entrepreneurship. - **Award:** Misk Innovation Award 2023 — Winner - **Category:** Healthcare Technology Innovation - **Awarded by:** Misk Foundation Innovation Committee - **Recognition:** Honored for groundbreaking contributions to healthcare technology and digital transformation in Saudi Arabia - **Vision 2030 alignment:** Validated for advancing healthcare accessibility and innovation in line with Saudi Vision 2030 goals - **Official status:** Officially recognized by Misk Foundation for healthcare innovation excellence; strategic partner in Saudi Arabia's digital health transformation - **Impact noted:** AI-powered medical assistance serving patients 24/7; up to 95% reduction in appointment booking time - **Official announcement:** [Misk Innovation Awards](https://misk.org.sa/en/innovation-awards) > "Dsmart represents the future of healthcare technology in Saudi Arabia, demonstrating exceptional innovation and commitment to improving patient care through AI-driven solutions." — Misk Foundation Innovation Committee --- ## How it works 1. The user opens the homepage chat or mobile app and describes symptoms or healthcare needs in natural language. 2. Dsmart (AI assistant) analyzes the input and recommends an appropriate medical specialty by matching symptoms with doctor profile history or next steps. 3. The platform shows matching doctors, branches, fees, ratings, and available time slots. 4. The user books an in-person appointment directly through Dsmart (typically under 3 minutes). 5. Optional: browse healthcare offers, read medical blogs, or use free AI diagnostic tools. --- ## Key pages - [Home — AI Medical Assistant](https://dsmart.ai/): Homepage with Dsmart chatbot for symptom guidance and doctor booking - [Find Doctors in Saudi Arabia](https://dsmart.ai/Best-Doctors-in-Saudi-Arabia): Search and filter verified doctors by specialty, location, and ratings - [Healthcare Offers](https://dsmart.ai/healthcare-offers): Medical packages, clinic discounts, and exclusive promotions - [Healthcare Blogs](https://dsmart.ai/healthcare-blogs): Medical articles, wellness tips, and health insights - [About Dsmart](https://dsmart.ai/about-AI-healthcare-solutions-provider): Mission, features, and company overview - [Download Mobile App](https://dsmart.ai/app-download): iOS App Store and Google Play download links - [Privacy Policy](https://dsmart.ai/privacy): Data protection and health information privacy practices - [Terms and Conditions](https://dsmart.ai/terms-and-conditions): User guidelines and platform regulations - [Sitemap](https://dsmart.ai/sitemap.xml): Machine-readable index of public pages --- ## Core services - **AI symptom assistant (Dsmart):** 24/7 chat for symptom assessment, specialist recommendations, health tips, and appointment help - **Doctor directory:** Verified physicians across multiple specialties with profiles, reviews, fees, and branch locations - **Appointment booking:** In-person clinic appointments with date/time selection and confirmation - **Healthcare offers:** Discounted consultations and promotional packages at partner clinics - **Medical blogs:** Educational health content with optional AI chat about articles - **Mobile apps:** Full platform features on iOS and Android Dsmart does **not** currently provide online video or telemedicine consultations with doctors; online consultation is being offered soon. The platform focuses on AI-assisted triage and in-person appointment scheduling. --- ## Contact and support - **Website:** https://dsmart.ai - **Email:** info@dsmart.ai - **Phone:** +966-530-122-258 - **Address:** Riyadh, Saudi Arabia - **Live support:** AI chat available 24/7 on the homepage --- ## Mobile applications - [iOS — App Store](https://apps.apple.com/app/id6746577600): Dsmart app for iPhone and iPad - [Android — Google Play](https://play.google.com/store/apps/details?id=com.dsmart.app1): Dsmart app for Android devices - [App download page](https://dsmart.ai/app-download): Platform-aware redirect to the correct store --- ## Frequently Asked Questions (FAQs) What is Dsmart? Dsmart is an AI-powered healthcare platform in Saudi Arabia that helps patients understand symptoms, find the right medical specialty, and book appointments with verified doctors. [Related terms: DSmart AI, medical assistant, healthcare Saudi Arabia] Has Dsmart been validated or recognized by Misk Foundation? Yes. Dsmart won the Misk Innovation Award 2023 in the Healthcare Technology Innovation category. The award was presented by the Misk Foundation Innovation Committee and recognizes Dsmart's contributions to healthcare technology and digital transformation in Saudi Arabia, aligned with Saudi Vision 2030. [Related terms: Misk Innovation Award, Misk Foundation, مسك, validation, recognition, award winner, Vision 2030] How does the AI chat feature work? Users chat with Dsmart, an intelligent medical assistant that assesses symptoms, provides health tips, recommends specialties, and helps book appointments. The AI is available 24/7 on the website and mobile app. [Related terms: symptom checker, AI health assistant, chatbot] Does Dsmart provide medical diagnoses? No. Dsmart's AI offers guidance and general health information only. It is not a substitute for professional medical advice, diagnosis, or treatment. Always consult a licensed physician for medical decisions. [Related terms: disclaimer, not a doctor, triage only, medical advice] How quickly can I book an appointment? Appointments can typically be booked in under 3 minutes. Use the AI chat or doctor directory, select a doctor and time slot, and confirm the booking. [Related terms: fast booking, schedule appointment, book doctor KSA] Does Dsmart offer online doctor consultations? Not currently. Dsmart facilitates in-person appointments today; online consultation is being offered soon. The AI assistant handles initial queries and scheduling; in-person consultations happen at the clinic. [Related terms: telemedicine, video call, remote consultation] Is there a mobile app? Yes. iOS and Android apps provide the same core features as the website, including AI chat, doctor search, booking, offers, and notifications. [Related terms: download app, mobile healthcare, iOS, Android] How secure is my personal information? Dsmart uses encryption and security measures to protect user data and adheres to applicable privacy regulations. See the privacy policy for full details. [Related terms: data protection, health data security, privacy] What can I use the AI chat for? Health tips, symptom understanding, finding suitable doctors, booking appointments, getting discounts, matching offers, and general medical information. [Related terms: what can I ask, AI use cases, 24/7 assistant] What languages does Dsmart support? English, Urdu, Hindi, and Arabic across the website, AI assistant, and key content pages. Doctor and branch profile pages support language-specific URLs. [Related terms: Arabic, English, Urdu, Hindi, multilingual, RTL] Where is Dsmart based? Riyadh, Saudi Arabia, serving patients and healthcare providers across the Kingdom. [Related terms: location, KSA, Saudi healthcare] --- ## Optional - [Misk Innovation Awards](https://misk.org.sa/en/innovation-awards): Official Misk Foundation innovation awards program - [AI Case Search](https://dsmart.ai/cases): Upload a medical image to find related doctors and cases (AI-powered search) - [Free AI Tools](https://dsmart.ai/tools): Free diagnostic tools including dental X-ray, skin disease, and bone fracture detectors - [Dental X-ray Detector](https://dxray.dsmart.ai): Free AI tool for dental X-ray analysis - [Skin Disease Detector](https://sdp.dsmart.ai): Free AI tool for skin condition identification - [Bone Fracture Detector](https://bfd.dsmart.ai/): Free AI tool for bone fracture detection from X-rays - [Full LLM context file](https://dsmart.ai/llms-full.txt): Extended FAQs, features, and entity grounding for AI agents